How leaders should be thinking about the future of provider management in a patient-driven landscape

Here we are: patients have more influence on their care model than ever before. Healthcare organizations of all sizes are transforming care delivery to improve quality and outcomes, enhance the patient experience, and reduce costs, and as this model takes off, we see the administrative burden, staffing shortages, and provider burnouts at record highs. An overwhelming 55% of front-line health care workers report significant burnout from chronic workplace stress as hospitals and health systems evolve to new care models that prioritize patients’ health and better-coordinated patient care. So, how can we successfully deliver quality, accessible care in an ever-changing industry while managing provider networks in a patient-driven landscape?