Methodology
This report is based on a 12-month lookback period, analyzing enrollment data from August 11, 2024 through August 12, 2025.
To ensure accuracy and relevance, the dataset analyzed excludes the following:
- Enrollments that were canceled or paused at the request of the provider organization.
- Enrollments with multiple dependencies tied to concurrent applications with other groups or Medicare/Medicaid, which could not be individually isolated for timing analysis.
- Enrollments that fell outside the scope of Medallion’s contractual agreement with the healthcare organization
For each state, we aggregated submission-to-completion (STC) data from individual payers and calculated a weighted median turnaround time (TAT), with weights applied according to the number of completed enrollments. This ensures that states with larger volumes of data contribute proportionally more to the overall results.
Lines of business (LOBs): The analysis spans multiple payer segments, including Commercial, ACA/Marketplace, Medicare Advantage, and Medicaid. Because enrollment timelines vary significantly across these segments, state-level results reflect a blend of payer mix as well as geography. For example, states with higher concentrations of Medicaid managed care organizations tend to exhibit longer enrollment times, while commercial-dominant markets often process enrollments more quickly.
This approach provides a representative view of enrollment performance across the country while also acknowledging the influence of payer mix within each state.