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Medallion vs self-serve software: Why automate?

Self-serve software leaves your team stuck doing the work—Medallion goes further. With AI-powered automation and expert-backed credentialing, enrollment, privileging, and monitoring, we take admin tasks off your plate, reduce errors, and get providers billable faster.

More than software—real automation, real results

  • Automation that does the work for you

    Unlike self-serve tools, Medallion automates credentialing, enrollment, and compliance—so your team isn’t left managing manual tasks.

  • Faster onboarding, fewer delays

    AI-powered workflows reduce processing times and errors, helping providers get credentialed, enrolled, and privileged in record time.

  • Expert-backed compliance at every step

    Stay audit-ready with built-in NCQA, Joint Commission, and payer compliance—without relying on your team to catch every detail.

78%`

less time on operational tasks

1.5M hours

of admin work saved

50%

reduction in operating costs (avg)

Self-serve software still requires manual work and oversight.

Without automation, teams face bottlenecks, compliance risks, and delays that slow down provider onboarding and revenue generation.

No more DIY credentialing

Medallion handles credentialing, enrollment, and monitoring—so your team isn’t left filling out applications or chasing providers for documents.

End-to-end automation, not just tracking

Self-serve tools require manual work; Medallion automates entire workflows, from PSV to enrollment submissions.

Expert guidance, not just software

Gain a team of credentialing specialists who navigate payer and accreditation complexities—so you don’t have to.

The inefficiency we were experiencing was unsustainable. High operating costs and long timelines risked service quality and our competitive edge. Our clinicians and patients deserved better.

Scott Arnold Executive Vice President & Chief Digital and Innovation Officer

"Medallion’s strength is 100% their area of how far they can reach. They don’t do just the simple primary source verification and then let it go from there."

A manager using Medallion

Medallion tracks our data and ensures we’re compliant with all requirements—it has allowed us to score over 95% on all credentialing audits.

Katie Dave Director of Partner Operations

Our providers like that they only have to operate in one place, and we ask them fewer questions, so they can focus on patient care.

Colleen Wham Director of Business Services

By moving data into Medallion we have one central place. It’s the home where our operations team goes to make sure we have enough people licensed in each state. And it’s the way that we keep patients safe.

Erin Parks, Ph.D. Co-Founder, Chief Clinical Officer

Want to see the Medallion difference?

Your questions answered