How CareBridge scaled multi-state provider licensing without increasing credentialing costs

The challenge

As CareBridge expanded services for individuals receiving home and community-based care, the organization rapidly grew its workforce of nurse practitioners, nurses, social workers, and support staff. Supporting this growth required providers to be licensed and enrolled across multiple states — a process that can take 30–60 days for state licenses and 45–90 days for Medicaid IDs. Without external support, CareBridge would have needed to significantly expand its internal credentialing team, increasing operational costs and slowing the organization’s ability to scale.

The solution

CareBridge partnered with Medallion to manage provider licensing and enrollment across states. Medallion’s combination of automation and hands-on provider support helps coordinate state licensing and Medicaid enrollment while keeping providers focused on patient care. By managing follow-ups with state agencies and guiding providers through the process, Medallion helps CareBridge get clinicians visit-ready while maintaining operational efficiency.

The impact

With Medallion managing licensing workflows and provider support, CareBridge can scale its clinical workforce without building a large internal credentialing operation. The partnership allows providers to focus on caring for members while Medallion handles the complexity of licensing and enrollment. As CareBridge expands to serve new populations and states, the organization can continue growing its care model without adding significant operational overhead.