See the latest State of Medical Credentialing & Enrollment annual report
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700+
clinics nationwide across the Midwest, Southeast, Northeast, and Mid-Atlantic
5
core specialties delivering comprehensive therapy services across adult and pediatric care
0
additional headcount required to scale provider onboarding and support growth
I knew our partnership was working when we got our first clinician — our first approved file — through our medical director’s approval, and then the first time we had a credentialing committee meeting and we had to vote on files. That was really a great win for us.
Ashley GriffithsSenior Director of Provider RelationsAs Ivy Rehab Network expanded across 700+ clinics, provider onboarding became a growth constraint. Lengthy payer enrollment timelines delayed clinicians from seeing patients and generating revenue. The team was managing increasing volume across credentialing and enrollment, but each new hire added operational strain. To sustain expansion, Ivy Rehab needed a model that could support growth — without continuously adding headcount.
Ivy Rehab implemented Medallion to reduce the strain of high volume, manual workflows through a centralized purpose-built platform. The partnership created immediate capacity for Ivy Rehab’s Provider Relations Department — enabling faster file processing, smoother committee approvals, and a more scalable operational model to support continued expansion and a more modernized enrollment strategy.
By partnering with Medallion, Ivy Rehab transformed credentialing from an internal operational dependency into a scalable growth driver.
New provider files move through approval processes with greater efficiency and visibility, giving the organization confidence that expansion won’t outpace operational capacity. The Provider Relations Department can now support continued clinic growth without increasing headcount or administrative overhead.
Just as importantly, the partnership model has strengthened execution. With increased and streamlined support and credentialing subject matter expertise embedded into the process, Ivy’s teams spend less time troubleshooting workflows and more time supporting clinicians and patients.
With Medallion, Ivy Rehab built the operational foundation to scale sustainably — ensuring its mission to help people live life to the fullest is supported by infrastructure designed for long-term growth.
